Electronic Communications & SMS Disclosure
Version 1.1 · Effective September 10, 2026 · Published September 10, 2026
This is an archived version, kept for reference. It is read-only. View the current version.
1. Consent to electronic communications
By creating an account and accepting the Terms of Service, you consent to receive account, transactional and legally required notices electronically, including by email to the address on your account and, where displayed in the Platform, by on-screen notice. Where permitted, an electronic notice satisfies any requirement that a notice be in writing.
2. Transactional SMS and phone verification
Where you provide a mobile phone number and request a verification code, you consent to receive transactional SMS messages from Pacific Luxe Stays for account verification and security purposes. Message frequency varies based on your verification requests. Message and data rates may apply. These messages are transactional and are not marketing or promotional messages. Consent to receive marketing messages is never required as a condition of booking or of any purchase.
Where supported, reply STOP to stop applicable SMS communications and HELP for assistance. You may also contact support through the Platform.
3. Marketing communications
Marketing email or SMS, where offered, requires separate optional consent and can be withdrawn at any time without affecting your ability to book or host.
4. Electronic signatures
Where the Platform asks you to check a box, or to check boxes and type your full legal name, you agree that your action is an electronic signature and has the same effect as a handwritten signature to the extent permitted by applicable law, including the federal E-SIGN Act and California law.
5. Withdrawing consent and paper copies
You may withdraw consent to receive electronic notices by contacting legal@pacificluxestays.com, or by mail to Pacific Luxe Stays, 1551 Kenneth Drive, Santa Ana, CA 92705, but because the Platform operates online, withdrawing consent may mean you can no longer use some or all features. You may request a copy of an agreement you accepted at any time; your acceptance history is also available in your account.
6. Keeping your contact details current
You are responsible for keeping your email address and phone number accurate so that we can deliver required notices.